All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If due to a high volume of orders your order will be shipped out in 8 to 12 days. The high volume within the postal service are outside of your control. By agreeing to the terms of service when checking out, once we ship the order out we are not responsible for the package. We will not be able to offer a refund if the package is not delivered. So if your packaged is not delivered please contact USPS. Thank you for your understanding.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free local delivery is available for some orders within 18 miles from business location. We charge $2 for local delivery.
Deliveries are made from 10 AM-4 PM on Monday-Friday. We will contact you via email with the information you provided at checkout to notify you on the day of our arrival.
Our business location is located in Lake City, Ga, 30260
At this time we do not offer international shipping.
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition or is damaged not due to our error.
* Any item that is returned more than 10 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Woodley@thefoodiesunited.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Woodley@thefoodiesunited.com and send your item to: 5656 Jonesboro Rd Ste 111, Lake City, GA 30260
To return your product, you should mail your product to: 5656 Jonesboro Rd Ste 111, Lake City, GA 30260
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.